Privacy Policy

Lotus Hospitality LLC | Lotus Hospitality Management

Effective Date: October 22, 2026

Lotus Hospitality LLC, operating as Lotus Hospitality Management ("Lotus Hospitality," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide through our website, https://www.lotushospitalitymanagement.com, and our business communications, including SMS text messaging.

This Privacy Policy explains how we collect, use, protect, and disclose personal information.

1. Information We Collect

We may collect the following information when you interact with our website or communicate with us:

• Name and contact information, including telephone number and email address.
• Company name, job title, and business affiliation when voluntarily provided.
• Information submitted through contact forms, employment inquiries, business inquiries, or other communications.
• SMS messaging preferences, consent records, and communication history.
• Technical information, including IP address, browser type, device information, and website usage data, where collected through our website or service providers.

2. How We Use Information

We use personal information for legitimate business purposes, including:

• Responding to inquiries and providing requested information.
• Communicating with prospective hotel owners, business partners, vendors, and other contacts.
• Providing hospitality management services and customer support.
• Following up on business inquiries, appointments, meetings, and service requests.
• Sending SMS messages to individuals who have provided appropriate consent.
• Maintaining business records, protecting our website, and complying with applicable legal obligations.
• Improving our website, operations, and communication services.

3. SMS Text Messaging Privacy

Lotus Hospitality may offer SMS communications for business inquiries, requested follow-ups, appointment coordination, customer service, and other operational communications.

SMS messaging is optional and requires appropriate consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share SMS opt-in data or consent information with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from any other information-sharing categories in this policy. Such information will not be shared with third parties, except service providers and messaging aggregators acting on our behalf solely to deliver and support our messaging services.

Individuals who consent to SMS communications may receive messages related to their inquiries or business interactions with Lotus Hospitality.

• Message frequency varies based on the nature of the communication.
• Message and data rates may apply.
• Reply STOP to any applicable SMS message to opt out of further messages from that messaging program.
• Reply HELP for assistance.
• SMS participation is voluntary and is not a condition of purchasing services or submitting a business inquiry.
• Opting out of SMS communications does not prevent us from responding through other appropriate communication channels.

4. Information Sharing

We may disclose personal information to trusted service providers who assist with website hosting, business communications, customer relationship management, information technology, and other operational services.

These providers are authorized to process information only as needed to perform services on our behalf and subject to applicable privacy and security obligations.

We may also disclose information where required by law, legal process, or to protect the rights, safety, and property of Lotus Hospitality and others.

SMS consent and mobile information will not be sold or shared with unrelated organizations for their independent marketing activities.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, improve user experience, maintain security, and understand website activity.

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Information Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain records, comply with legal obligations, resolve disputes, and enforce applicable agreements.

8. Your Privacy Choices

You may contact us to request information about the personal information we maintain about you or to request correction or deletion, subject to applicable legal requirements.

You may withdraw consent to SMS messaging at any time by replying STOP to an applicable message.

9. Third-Party Websites

Our website may contain links to third-party websites, including hotel brands, business partners, and service providers. Their privacy practices are governed by their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

11. Contact Information

Lotus Hospitality LLC
Doing business as Lotus Hospitality Management

670 Albemarle Drive, Suite 1000
Shreveport, LA 71106

Telephone: (318) 321-3133

Website: https://www.lotushospitalitymanagement.com

For questions regarding this Privacy Policy or your personal information, please contact us through our website or by telephone.